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QUESTIONS & PRIVACY

Everything you need to know about After I Am Gone

About After I Am Gone

After I Am Gone is a digital legacy service that helps you manage what happens to your important information and data when you pass away. We provide peace of mind by allowing you to share vital documents and information with loved ones or leave meaningful messages — all automatically triggered upon your passing.

Founded by Pranav and Atul, After I Am Gone was born from personal experience with family loss. We recognized how difficult it is for bereaved loved ones to locate important information during their time of grief. Our mission is simple: to help make your passing easier for others.

Getting Started with After I Am Gone

What does After I Am Gone do?

After I Am Gone allows you to specify important files, documents, or folders that will be shared with loved ones or automatically deleted upon your death. This can include:

  • Location of your will and important legal documents
  • Financial account information and insurance policies
  • Passwords and access credentials for digital accounts
  • Personal messages or letters to loved ones
  • Sensitive files you wish to be deleted to protect your privacy
How do I get started?

Simply visit our website and register for an account. Once registered, you can:

  1. Download the After I Am Gone application (or use our web-based service)
  2. Specify the files and folders you want to share or delete
  3. Choose your notifiers (friends or family who will confirm your death)
  4. Confirm your notifiers via email
  5. Set your preferences and activate the service
Do I need to download software?

No, you access our secure web-based service from any device via web browser.

Service Features & Functionality

What operating systems does After I Am Gone support?

The After I Am Gone is a mobile phone friendly and optimised web-based service which can be accessed from any device with an internet connection. We are currently developing native mobile based iOS and Android applications.

Do you offer a mobile app?

Mobile applications for iOS and Android are currently in development. We recommend using our web-based service on your mobile device in the meantime. You can email hello@afteriamgone.com to request updates on mobile app availability.

Can I share anything I want?

You can share file locations and custom messages with designated recipients. This includes important documents, access information, and personal messages. However, shared content must comply with all applicable laws. We cannot assist with sharing illegal content.

Can I change my information after registering?

Yes! You can update any of your personal information, notifiers, file locations, or messages at any time through your user portal. Changes are free and can be made instantly.

What happens if I don't have anyone to notify?

You can still use our service! We offer a "Self-Notify" option for those without a trusted notifier. With Self-Notify, the service automatically activates after a specified period of inactivity (customizable by you). You'll receive regular check-in requests, and if you fail to respond within your set timeframe, your actions will be carried out automatically.

How Notification Works

How does After I Am Gone know when I've passed away?

After I Am Gone uses two mechanisms:

  • Notifier Confirmation: A trusted friend or family member confirms your death using a shared password before any action is taken
What if my notifier reports me as deceased while I'm still alive?

Don't worry! You'll receive an immediate email notification that your service has been activated. You can log in to your account and cancel the activation within 24 hours. No files will be deleted or shared during this grace period, giving you time to respond.

Can I change my notifier?

Absolutely! You can update, remove, or add notifiers at any time through your account portal. The new notifier(s) will receive a confirmation email before they can verify your status.

What if I no longer trust a notifier?

You can remove them from your account immediately through the user portal. They will no longer have the ability to confirm your status or trigger any actions.

Security & Data Protection

How secure is my data?

Security is our highest priority. After I Am Gone employs multiple layers of protection:

  • Military-grade encryption for all data transmissions
  • SSL/TLS encryption on all communications between your device and our servers
  • Encrypted database backed by a leading security provider with verified SSL certification
  • Two-factor authentication (2FA) via your mobile phone
What information does After I Am Gone store about me?

We store only the minimum information necessary to operate the service:

  • Your name and email address
  • Your notifiers' names and email addresses
  • Your account preferences and settings

We DO NOT store: Any information about the content you wish to share, the location of files, the content of your messages, or any personal data from shared documents. This information is encrypted and remains only on your local device until activation.

Is the After I Am Gone website secure?

Yes. You can verify our security by clicking the padlock icon in your browser's URL bar. Our website uses industry-standard SSL encryption to protect all communications. We comply with current security standards and regularly update our security measures.

What type of encryption does After I Am Gone use?

We use AES-256 encryption for data storage and TLS 1.2+ for all data transmissions. Additionally, we implement two-factor authentication to add an extra layer of security to your account.

Do you share my data with third parties?

No. After I Am Gone does not sell, rent, or share your personal data with third parties except as required by law. We only share information with trusted service providers who help us operate the platform (e.g., our hosting provider), and they are bound by strict confidentiality agreements. See our Privacy Policy below for full details.

Billing & Subscriptions

How much does After I Am Gone cost?

Please visit our pricing page for current subscription rates. We offer flexible plans to suit different needs.

Why do you charge annually instead of monthly?

We charge for annual subscriptions for several reasons:

  • You receive continuous protection for a full year with just one payment
  • It reduces our need to store your payment information, enhancing security
  • It allows us to provide better service at a lower cost
Can I cancel my subscription?

Yes. You can cancel your subscription at any time through your account portal. If you cancel, your account and all associated data will be securely deleted at the end of your billing period.

What payment methods do you accept?

After I Am Gone accepts all major credit cards and other standard payment methods. Your payment information is processed securely by our PCI-DSS compliant payment provider and is never stored on our servers.

Safety & Error Prevention

What's the risk of errors or false activation?

We've built multiple safeguards into After I Am Gone:

  • Notifier confirmation requires a shared password
  • Immediate email alerts to you when activation is triggered
  • 24-hour cancellation window if activated by mistake
  • Customizable inactivity periods for automatic activation
  • SMS and email notifications at each stage

You maintain full control and can cancel any activation within the grace period.

What if I move or change my contact details?

You can update your email, phone number, and mailing address at any time in your account portal. We'll verify any email changes before they take effect.

Support & Help

How do I get help if I have questions?

We're here to help! Please email us at hello@afteriamgone.com with any questions or concerns. One of our advisors will respond to you as quickly as possible.

What if I forget my password?

Click "Forgot Password" on the login page. You'll receive an email with instructions to reset your password securely.

What if I lose access to my 2FA device?

Contact our support team at hello@afteriamgone.com immediately. We can help you regain access to your account through a secure verification process.

Additional Questions

What does the service do?

The service allows to user to share or delete information from their machine on their passing.

How do I use it?

Register for the service and download the application. Once registered you will have confirmation mails from those people you have chosen to notify the service or will be able to use the self-notification feature.

Which operating systems are supported?

At the moment, the After I Am Gone software can only be installed on the Microsoft Windows 10 operating system. We are currently developing a MAC OS and a mobile application for iOS and Android so that you can also protect and share data from your Mac or mobile device. Don't worry though, you don't need to install any software to use our web based service.

Do you have a mobile phone application?

On its way. V1.0 on iPhone is under development. Email hello@afteriamgone.com for more information.

I don’t have anyone I can rely on – can I still use the service?

Yes, we understand that for some people there may not be a reliable notifier to use. In this case you can use the self-notify functionality which activates the service after non-response from yourself (request frequency customisable)

I am concerned about my data? What information do you store?

We do not share any information we do not need other than to activate and use the service. We use you name, email, notifiers email and nothing else. We DO NOT store any information about the content or location or share message on our database. Your key information (drive/share message) is encrypted and stored locally within the application and only sent on your activation.

Is my data secure?

Yes. We use an encrypted database secured by a top provider that verifies their SSL security and we back this up with our strong 2-factor authentication system.

Is the site secure?

Yes. You can verify the security by clicking the padlock on your browser's URL bar. Our site is very secure and uses SSL to encrypt all communication on the internet.

What type of security do you use?

We encrypt data on all transmissions and use SSL to connect our database and users. We also take that a step further by using your mobile phone to provide 2-factor authentication.

What makes you better than other sites?

Our security is the difference between a bank vault and a biscuit tin. Using strong passwords and 2-factor authentication, we ensure we always keep your data safe, and there to share when your loved-one(s) need it. We take your data security seriously and are always striving to improve our security stance.

What are the chances of errors or false reports?

SMS and email will immediately alert you and you can configure the time elapsed before and information is shared via the user portal.

Can I change my information, and what does it cost?

You can change your personal information via the portal at any time for free.

Can I share anything?

You can share a location and message to a loved one or recipient.

Can I delete from multiple devices?

At the moment the service only allows works for one device and multiple deletions from multiple devices is a future iteration of the service we are looking at.

What if I have used a friend I no longer trust?

If you have a problem with a notifier this can be changed or updated by you at any time.

What if the notifier notifies you whilst I am alive?

The system will send you an email confirming that your service has been activated. You can cancel the activation of the service and no action will be taken for 24 hours to give you time to respond.

Why Do you charge annually?

We charge for an annual subscription as oppose to a monthly one so you only have to make one payment and are protected for an entire year. Also this means we don’t have to store your payment data making the service more secure.

what if i need more help or have some questions?

Get in touch with us by emailing hello@afteriamgone.com for any help. One of our advisors will get back to you ASAP.

Privacy Policy

Last Updated: August 2026

1. Introduction

After I Am Gone ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services, including our desktop application and web-based platform.

This policy complies with the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other applicable privacy laws. Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

Information You Provide Directly:

  • Account Registration: Name, email address, phone number, password, and profile information
  • Notifier Information: Names and email addresses of friends or family members designated as notifiers
  • Account Settings: Your preferences, inactivity periods, and notification methods
  • Payment Information: Billing address and payment details (processed securely; we do not store credit card numbers)
  • Communications: When you contact us for support, we collect the content of your messages

Information We Do NOT Collect or Store:

  • The content of files you choose to share or delete
  • The location or file paths of your documents (stored locally on your device)
  • The content of personal messages (stored locally until activation)
  • Any information contained within shared documents

Information Collected Automatically:

  • Device Information: Operating system, browser type, IP address
  • Usage Data: Pages visited, access times, features used
  • Cookies: Session cookies to maintain your login and preferences (no tracking cookies)

3. How We Use Your Information

After I Am Gone uses your information for the following purposes:

  • To create and manage your account
  • To verify your identity and authenticate access via two-factor authentication
  • To deliver the After I Am Gone service (monitoring inactivity, notifying notifiers, processing file sharing/deletion)
  • To send service-related communications (account updates, security alerts, password resets)
  • To respond to your inquiries and provide customer support
  • To improve and optimize our platform, services, and user experience
  • To comply with legal obligations and enforce our Terms of Service
  • To prevent fraud, abuse, and unauthorized access

We do not use your information for marketing purposes unless you have explicitly opted in. You can manage your communication preferences in your account settings at any time.

4. Legal Basis for Processing (GDPR)

For users in the European Union, we process your information based on the following legal bases:

  • Contract Performance: Processing necessary to fulfill our service agreement with you
  • Legal Obligation: Complying with applicable laws and regulations
  • Legitimate Interest: Protecting our platform's security, preventing fraud, and improving our services
  • Consent: When you have explicitly consented to specific processing activities

5. Data Security

After I Am Gone takes data security seriously and implements industry-leading protection measures:

  • Encryption: AES-256 encryption for stored data and TLS 1.2+ for data in transit
  • Two-Factor Authentication: Multi-factor authentication via your mobile phone
  • Secure Database: Encrypted database hosted by certified security providers
  • Local Storage: Sensitive content stored locally on your device, not on our servers
  • Regular Security Updates: Continuous monitoring and updates to address emerging threats
  • Access Controls: Limited employee access to personal data with strict confidentiality agreements

While we strive to protect your information, no security system is impenetrable. We cannot guarantee absolute security, and you use our service at your own risk. However, we are committed to maintaining the highest security standards possible.

6. Data Retention

After I Am Gone retains your personal data for as long as necessary to provide our services and comply with legal obligations:

  • Active Accounts: Your data is retained while your account is active
  • Account Deletion/Cancellation: Upon request or subscription cancellation, your data is securely deleted within 30 days
  • Service Activation: After activation and completion of file sharing/deletion, your data is retained for 12 months for compliance and dispute resolution purposes
  • Legal Requirements: We may retain certain information longer if required by law

7. Sharing Your Information

After I Am Gone does not sell, rent, or trade your personal information. However, we may share your information in the following circumstances:

  • Notifiers: We share your death status and designated file locations only with the notifiers you've selected and after proper verification
  • Service Providers: We engage trusted third-party providers for hosting, payment processing, and customer support. These providers are bound by confidentiality agreements and data processing agreements
  • Legal Requirements: We may disclose information when required by law, court order, or government request
  • Business Transfers: If After I Am Gone is acquired or merged, your information may be transferred as part of that transaction (with notification to you)

8. Your Privacy Rights (GDPR & CCPA)

If you are in the European Union, you have the following rights under GDPR:

  • Right to Access: Request a copy of your personal data
  • Right to Rectification: Correct inaccurate or incomplete data
  • Right to Erasure: Request deletion of your data ("right to be forgotten")
  • Right to Restrict Processing: Request that we limit how we use your data
  • Right to Data Portability: Receive your data in a portable, machine-readable format
  • Right to Object: Opt-out of certain processing activities
  • Right to Lodge a Complaint: Contact your local data protection authority

If you are in California, you have rights under the CCPA, including:

  • Right to Know: What personal information we collect, use, and share
  • Right to Delete: Request deletion of your information
  • Right to Opt-Out: Opt-out of the sale or sharing of your personal information
  • Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights

To exercise any of these rights, please email us at hello@afteriamgone.com with your request. We will verify your identity and respond within 30 days (or as required by applicable law).

9. Cookies and Tracking

After I Am Gone uses only essential session cookies to maintain your login and user preferences. We do not use tracking cookies, analytics cookies, or advertising cookies. You can manage cookie preferences in your browser settings.

10. Third-Party Links

Our website may contain links to third-party websites. After I Am Gone is not responsible for the privacy practices of external sites. We encourage you to review the privacy policies of any third-party services before providing your information.

11. Children's Privacy

After I Am Gone is not intended for children under the age of 18. We do not knowingly collect personal information from minors. If we become aware that a minor has provided information, we will delete it immediately. If you believe a child has provided information to us, please contact hello@afteriamgone.com.

12. International Data Transfers

Your information may be processed and stored in different countries, including outside the European Union. When we transfer data internationally, we implement appropriate safeguards such as Standard Contractual Clauses to protect your information in compliance with GDPR.

13. Data Protection Officer

After I Am Gone is committed to GDPR compliance. For privacy concerns or to exercise your rights, please contact our team at hello@afteriamgone.com.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of After I Am Gone after changes constitutes your acceptance of the updated Privacy Policy.

15. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

After I Am Gone
Email: hello@afteriamgone.com
Website: www.afteriamgone.com

We are committed to resolving any privacy concerns promptly and fairly.

Ready to Get Started?

Join thousands of users who are taking control of their digital legacy with After I Am Gone. Protect your privacy, secure your family's future, and have peace of mind knowing your wishes will be honored.

Create Your Free Account Today or Contact Us with any questions.

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